Contact
Talk to someone in Katy. The number below rings a desk.
Thirty minutes. We look at what you are running, tell you the two things we would fix first, and you keep the notes whether or not you hire us.
Office Monday to Friday, 8AM to 6PM Central. Support 24 hours a day, every day.
How to reach us
Three routes, depending on why you are calling
New enquiry
Phone or email during Monday to Friday, 8AM to 6PM Central. Usually a reply the same working day, and a review booked within a couple of days.
(346) 680-5300Existing client emergency
Use the support route you were given at onboarding, not this page. Cover runs 24 hours a day, every day and emergencies are responded to inside 15 minutes, staffed in the United States.
Privacy or careers
Data questions go to privacy@ezzitrust.com. We are hiring in Katy, and those enquiries go to careers@ezzitrust.com.
440 Cobia Dr, Unit 1101
Katy, TX 77494
Monday to Friday, 8AM to 6PM Central
Support 24 hours a day, every day
(346) 680-5300
sales@ezzitrust.com
Harris County, Fort Bend County, Montgomery County, Galveston County
See the full coverage area
Before you call
Straight answers
What happens after I get in touch?
We arrange 30 minutes, usually within a couple of days. On the call we ask what you are running, what has gone wrong recently and what is coming up, and at the end we tell you the two things we would fix first. You keep those notes whether or not you hire us, because they are useful to you either way and it costs us nothing to be useful.
Is the review free, and is there a catch?
It is free and the catch is the obvious one: we would like your business. What we will not do is turn the call into a proposal you did not ask for. If we are not a fit, which happens most often with companies under about 10 users, we will say so on the call rather than send a quote and wait.
How quickly will someone reply?
During Monday to Friday, 8AM to 6PM Central, usually the same working day. If you are an existing client with an emergency, that is a different route and a different clock: support runs 24 hours a day, every day and emergencies are responded to inside 15 minutes at any hour. This page is for new enquiries, so please phone rather than email if something is on fire.
What should I have ready for the call?
Nothing formal. A rough headcount, who currently looks after your IT and whether they are in house, and anything that has broken or worried you in the last year. If you have a client security questionnaire you could not answer, bring that, because it usually tells us more in five minutes than a list of your hardware would.
Can we visit the office?
Yes, 440 Cobia Dr, Unit 1101, Katy, TX 77494, open Monday to Friday, 8AM to 6PM Central. Call ahead so someone is expecting you. It is a working office rather than a showroom, which is worth checking with any provider you are considering.
What are we signing up to if we go ahead?
36 month initial term. 90 day cancellation window. 5% annual adjustment. Stated here, not buried in the contract. Pricing is per user per month and published on the pricing page. Nothing about the commercial terms is held back for the proposal stage, which means the only thing left to discuss after the review is whether the fit is right.
Work out the cost first if you prefer
The prices are published, so you can decide whether this is worth a call before you make one.